Returns Portal

Please note there is a charge of £3.99 for using this service.

This will be deducted from the refund amount of your item. The original shipping cost for delivering the item to you is non-refundable. For further info please read our returns policy

 

 

  • You can print your easy returns label here: Print my label/Create my QR code 
  • Attach the label to the parcel and drop it at your local post office. The post office will give you a receipt for your drop off, please retain this as this is your proof of postage.
  • No printer? No biggie! You can also get the label sent to your phone via email and get it printed off for you at your local royal mail service point. For this you can create a label as normal and the QR code will be sent via email.
  • Please ensure your return reaches us within 14 days of receiving your order.
  • Please make sure you original label is covered up or crossed out.

If you wish to send the parcel back using your own method you can do so by sending it back to

Miss Moda Luxe

Berkeley House 1

3 Berkeley Street

Ashton-Under-Lyne

OL6 7DT

Please remember to keep the proof of postage as we are not liable if item goes missing whilst on the way back to us. You will need proof of postage to claim for the item should it get lost in transit.